{"id":624,"date":"2025-04-12T20:06:01","date_gmt":"2025-04-12T23:06:01","guid":{"rendered":"https:\/\/system360.com.br\/home\/privacy-policy\/"},"modified":"2025-05-11T09:49:48","modified_gmt":"2025-05-11T12:49:48","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/system360.com.br\/home\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"624\" class=\"elementor elementor-624\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36d8421 e-flex e-con-boxed e-con e-parent\" data-id=\"36d8421\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e03e478 elementor-widget elementor-widget-heading\" data-id=\"e03e478\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\ud83d\udcc4 Privacy Policy \u2013 \u200b\u200bSystem360 CRM<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b9fd93 elementor-widget elementor-widget-text-editor\" data-id=\"8b9fd93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"479\" data-end=\"709\"><strong data-start=\"479\" data-end=\"502\">Last update:<\/strong>\u00a004\/12\/2025<br data-start=\"517\" data-end=\"520\" \/><strong data-start=\"520\" data-end=\"542\">Legal representative:<\/strong>\u00a0TXR Solu\u00e7\u00f5es e Tecnologia Ltda<br data-start=\"573\" data-end=\"576\" \/><strong data-start=\"576\" data-end=\"585\">CNPJ:<\/strong>\u00a012.661.465\/0001-72<br data-start=\"604\" data-end=\"607\" \/><strong data-start=\"607\" data-end=\"620\">Address:<\/strong>\u00a0Marechal Deodoro \u2013 Alagoas, Brazil<br data-start=\"655\" data-end=\"658\" \/><strong data-start=\"658\" data-end=\"682\">Contact email:\u00a0<\/strong><a rel=\"noopener\" data-start=\"683\" data-end=\"707\">contato@system360.com.br<\/a><\/p><hr class=\"\" data-start=\"711\" data-end=\"714\" \/><h2 class=\"\" data-start=\"716\" data-end=\"751\">1. Commitment to Privacy<\/h2><p class=\"\" data-start=\"753\" data-end=\"1094\">TXR\u00a0<strong data-start=\"755\" data-end=\"789\">Solu\u00e7\u00f5es e Tecnologia Ltda<\/strong>\u00a0, developer and responsible for\u00a0<strong data-start=\"825\" data-end=\"842\">System360 CRM<\/strong>\u00a0, respects and protects the personal and business data of all its users, customers, partners and visitors. This policy aims to explain, in a clear and transparent way, how data is collected, processed, stored and protected.<\/p><p class=\"\" data-start=\"1096\" data-end=\"1221\">Our operations are\u00a0<strong data-start=\"1117\" data-end=\"1209\">in full compliance with national and international data protection legislation<\/strong>\u00a0, including:<\/p><ul data-start=\"1223\" data-end=\"1445\"><li class=\"\" data-start=\"1223\" data-end=\"1302\"><p class=\"\" data-start=\"1225\" data-end=\"1302\"><strong data-start=\"1225\" data-end=\"1302\">General Law on the Protection of Personal Data (LGPD \u2013 Brazil, Law No. 13,709\/18)<\/strong><\/p><\/li><li class=\"\" data-start=\"1303\" data-end=\"1376\"><p class=\"\" data-start=\"1305\" data-end=\"1376\"><strong data-start=\"1305\" data-end=\"1376\">General Data Protection Regulation (GDPR \u2013 European Union)<\/strong><\/p><\/li><li class=\"\" data-start=\"1377\" data-end=\"1445\"><p class=\"\" data-start=\"1379\" data-end=\"1445\"><strong data-start=\"1379\" data-end=\"1445\">California Consumer Privacy Act (CCPA \u2013 USA), where applicable<\/strong><\/p><\/li><\/ul><hr class=\"\" data-start=\"1447\" data-end=\"1450\" \/><h2 class=\"\" data-start=\"1452\" data-end=\"1473\">2. Data Collected<\/h2><p class=\"\" data-start=\"1475\" data-end=\"1548\">During the use of the platform, we may collect the following types of data:<\/p><h3 class=\"\" data-start=\"1550\" data-end=\"1573\">a) Registration data<\/h3><ul data-start=\"1574\" data-end=\"1687\"><li class=\"\" data-start=\"1574\" data-end=\"1627\"><p class=\"\" data-start=\"1576\" data-end=\"1627\">Full name, email, telephone, CPF\/CNPJ, address<\/p><\/li><li class=\"\" data-start=\"1628\" data-end=\"1687\"><p class=\"\" data-start=\"1630\" data-end=\"1687\">Company name, custom domain, internal users<\/p><\/li><\/ul><h3 class=\"\" data-start=\"1689\" data-end=\"1723\">b) Access and navigation data<\/h3><ul data-start=\"1724\" data-end=\"1820\"><li class=\"\" data-start=\"1724\" data-end=\"1820\"><p class=\"\" data-start=\"1726\" data-end=\"1820\">IP, browser type, operating system, date and time of access, actions performed on the system<\/p><\/li><\/ul><h3 class=\"\" data-start=\"1822\" data-end=\"1847\">c) Payment details<\/h3><ul data-start=\"1848\" data-end=\"2056\"><li class=\"\" data-start=\"1848\" data-end=\"2056\"><p class=\"\" data-start=\"1850\" data-end=\"2056\">Payment information processed via\u00a0<strong data-start=\"1891\" data-end=\"1964\">gateways such as Stripe, Mercado Pago, Google Pay, Apple Pay, Asaas, EFI<\/strong>\u00a0, among others.\u00a0<em data-start=\"1980\" data-end=\"2056\">This data is processed exclusively by the respective intermediaries.<\/em><\/p><\/li><\/ul><h3 class=\"\" data-start=\"2058\" data-end=\"2093\">d) Data entered by the user<\/h3><ul data-start=\"2094\" data-end=\"2254\"><li class=\"\" data-start=\"2094\" data-end=\"2254\"><p class=\"\" data-start=\"2096\" data-end=\"2254\">All information voluntarily stored in the CRM (e.g. customer data, proposals, contracts, tasks, etc.) is the sole responsibility of the contractor.<\/p><\/li><\/ul><hr class=\"\" data-start=\"2256\" data-end=\"2259\" \/><h2 class=\"\" data-start=\"2261\" data-end=\"2300\">3. Purpose of Data Processing<\/h2><p class=\"\" data-start=\"2302\" data-end=\"2331\">The data is used to:<\/p><ul data-start=\"2333\" data-end=\"2609\"><li class=\"\" data-start=\"2333\" data-end=\"2382\"><p class=\"\" data-start=\"2335\" data-end=\"2382\">Execution of services contracted on the platform<\/p><\/li><li class=\"\" data-start=\"2383\" data-end=\"2433\"><p class=\"\" data-start=\"2385\" data-end=\"2433\">Ensuring application security and integrity<\/p><\/li><li class=\"\" data-start=\"2434\" data-end=\"2476\"><p class=\"\" data-start=\"2436\" data-end=\"2476\">Technical support and customer service<\/p><\/li><li class=\"\" data-start=\"2477\" data-end=\"2550\"><p class=\"\" data-start=\"2479\" data-end=\"2550\">Institutional communication, promotions and updates (with consent)<\/p><\/li><li class=\"\" data-start=\"2551\" data-end=\"2609\"><p class=\"\" data-start=\"2553\" data-end=\"2609\">Compliance with legal, tax and regulatory obligations<\/p><\/li><\/ul><hr class=\"\" data-start=\"2611\" data-end=\"2614\" \/><h2 class=\"\" data-start=\"2616\" data-end=\"2648\">4. Legal Basis for Processing<\/h2><p class=\"\" data-start=\"2650\" data-end=\"2713\">Data processing is based on the following legal bases:<\/p><ul data-start=\"2715\" data-end=\"2929\"><li class=\"\" data-start=\"2715\" data-end=\"2765\"><p class=\"\" data-start=\"2717\" data-end=\"2765\"><strong data-start=\"2717\" data-end=\"2741\">Contract execution<\/strong>\u00a0(use of CRM platform)<\/p><\/li><li class=\"\" data-start=\"2766\" data-end=\"2821\"><p class=\"\" data-start=\"2768\" data-end=\"2821\"><strong data-start=\"2768\" data-end=\"2785\">Consent<\/strong>\u00a0(sending communications and marketing)<\/p><\/li><li class=\"\" data-start=\"2822\" data-end=\"2877\"><p class=\"\" data-start=\"2824\" data-end=\"2877\"><strong data-start=\"2824\" data-end=\"2846\">Legitimate interest<\/strong>\u00a0(continuous improvement of the service)<\/p><\/li><li class=\"\" data-start=\"2878\" data-end=\"2929\"><p class=\"\" data-start=\"2880\" data-end=\"2929\"><strong data-start=\"2880\" data-end=\"2929\">Compliance with legal or regulatory obligation<\/strong><\/p><\/li><\/ul><hr class=\"\" data-start=\"2931\" data-end=\"2934\" \/><h2 class=\"\" data-start=\"2936\" data-end=\"2967\">5. Data Sharing<\/h2><p class=\"\" data-start=\"2969\" data-end=\"3059\">System360 CRM\u00a0<strong data-start=\"2985\" data-end=\"3051\">does not sell or share data with third parties without consent<\/strong>\u00a0, except:<\/p><ul data-start=\"3061\" data-end=\"3233\"><li class=\"\" data-start=\"3061\" data-end=\"3176\"><p class=\"\" data-start=\"3063\" data-end=\"3176\">With essential third-party services (payment gateways, sending transactional emails, cloud hosting)<\/p><\/li><li class=\"\" data-start=\"3177\" data-end=\"3233\"><p class=\"\" data-start=\"3179\" data-end=\"3233\">In compliance with legal obligations or court orders<\/p><\/li><\/ul><hr class=\"\" data-start=\"3235\" data-end=\"3238\" \/><h2 class=\"\" data-start=\"3240\" data-end=\"3269\">6. Information Security<\/h2><p class=\"\" data-start=\"3271\" data-end=\"3363\"><strong data-start=\"3306\" data-end=\"3351\">We implement rigorous physical, logical and administrative security<\/strong>\u00a0measures\u00a0, including:<\/p><ul data-start=\"3365\" data-end=\"3609\"><li class=\"\" data-start=\"3365\" data-end=\"3427\"><p class=\"\" data-start=\"3367\" data-end=\"3427\"><strong data-start=\"3367\" data-end=\"3427\">Data encryption in transit (SSL\/TLS) and at rest<\/strong><\/p><\/li><li class=\"\" data-start=\"3428\" data-end=\"3478\"><p class=\"\" data-start=\"3430\" data-end=\"3478\"><strong data-start=\"3430\" data-end=\"3478\">Automatic backups and geographic redundancy<\/strong><\/p><\/li><li class=\"\" data-start=\"3479\" data-end=\"3539\"><p class=\"\" data-start=\"3481\" data-end=\"3539\"><strong data-start=\"3481\" data-end=\"3539\">Firewalls, continuous monitoring and access control<\/strong><\/p><\/li><li class=\"\" data-start=\"3540\" data-end=\"3609\"><p class=\"\" data-start=\"3542\" data-end=\"3609\"><strong data-start=\"3542\" data-end=\"3609\">Internal privacy and security policies with employees<\/strong><\/p><\/li><\/ul><p class=\"\" data-start=\"3611\" data-end=\"3719\">Access to data is restricted to authorized and trained professionals, under a commitment to confidentiality.<\/p><hr class=\"\" data-start=\"3721\" data-end=\"3724\" \/><h2 class=\"\" data-start=\"3726\" data-end=\"3760\">7. Data Subject Rights<\/h2><p class=\"\" data-start=\"3762\" data-end=\"3831\">The data subject has the following rights, guaranteed by law:<\/p><ul data-start=\"3833\" data-end=\"4023\"><li class=\"\" data-start=\"3833\" data-end=\"3883\"><p class=\"\" data-start=\"3835\" data-end=\"3883\">Access, correct or delete your personal data<\/p><\/li><li class=\"\" data-start=\"3884\" data-end=\"3921\"><p class=\"\" data-start=\"3886\" data-end=\"3921\">Request data portability<\/p><\/li><li class=\"\" data-start=\"3922\" data-end=\"3969\"><p class=\"\" data-start=\"3924\" data-end=\"3969\">Revoke previously granted consents<\/p><\/li><li class=\"\" data-start=\"3970\" data-end=\"4023\"><p class=\"\" data-start=\"3972\" data-end=\"4023\">Be informed about the use and processing of your data<\/p><\/li><\/ul><p class=\"\" data-start=\"4025\" data-end=\"4122\">To exercise any of these rights, please contact us by email:\u00a0<strong data-start=\"4094\" data-end=\"4122\"><a rel=\"noopener\" data-start=\"4096\" data-end=\"4120\">contato@system360.com.br<\/a><\/strong><\/p><hr class=\"\" data-start=\"4124\" data-end=\"4127\" \/><h2 class=\"\" data-start=\"4129\" data-end=\"4163\">8. Data Retention and Deletion<\/h2><ul data-start=\"4165\" data-end=\"4548\"><li class=\"\" data-start=\"4165\" data-end=\"4222\"><p class=\"\" data-start=\"4167\" data-end=\"4222\">Data will be retained as long as the account is active.<\/p><\/li><li class=\"\" data-start=\"4223\" data-end=\"4382\"><p class=\"\" data-start=\"4225\" data-end=\"4382\">In case of\u00a0<strong data-start=\"4236\" data-end=\"4272\">default for more than 45 days<\/strong>\u00a0, the account may be\u00a0<strong data-start=\"4293\" data-end=\"4321\">permanently deleted<\/strong>\u00a0, with\u00a0<strong data-start=\"4327\" data-end=\"4381\">irreversible removal of all registered data<\/strong>\u00a0.<\/p><\/li><li class=\"\" data-start=\"4383\" data-end=\"4548\"><p class=\"\" data-start=\"4385\" data-end=\"4548\">After cancellation, the data will be kept for up to\u00a0<strong data-start=\"4436\" data-end=\"4473\">30 days for possible recovery<\/strong>\u00a0upon request. After that, they will be\u00a0<strong data-start=\"4517\" data-end=\"4547\">permanently deleted<\/strong>\u00a0.<\/p><\/li><\/ul><hr class=\"\" data-start=\"4550\" data-end=\"4553\" \/><h2 class=\"\" data-start=\"4555\" data-end=\"4598\">9. Cookies and Tracking Technologies<\/h2><p class=\"\" data-start=\"4600\" data-end=\"4648\">We use cookies and similar technologies to:<\/p><ul data-start=\"4650\" data-end=\"4772\"><li class=\"\" data-start=\"4650\" data-end=\"4685\"><p class=\"\" data-start=\"4652\" data-end=\"4685\">Improve user experience<\/p><\/li><li class=\"\" data-start=\"4686\" data-end=\"4729\"><p class=\"\" data-start=\"4688\" data-end=\"4729\">Perform navigation and metrics analysis<\/p><\/li><li class=\"\" data-start=\"4730\" data-end=\"4772\"><p class=\"\" data-start=\"4732\" data-end=\"4772\">Customize content and functionality<\/p><\/li><\/ul><p class=\"\" data-start=\"4774\" data-end=\"4845\">The user can control or disable cookies directly in the browser.<\/p><hr class=\"\" data-start=\"4847\" data-end=\"4850\" \/><h2 class=\"\" data-start=\"4852\" data-end=\"4895\">10. International Data Transfer<\/h2><p class=\"\" data-start=\"4897\" data-end=\"5156\">Some services used may operate outside of Brazilian territory. In these cases,\u00a0<strong data-start=\"4982\" data-end=\"5143\">we ensure that data is protected by appropriate contractual clauses, adequate levels of security and compliance with international laws<\/strong>\u00a0such as GDPR.<\/p><hr class=\"\" data-start=\"5158\" data-end=\"5161\" \/><h2 class=\"\" data-start=\"5163\" data-end=\"5207\">11. Changes to the Privacy Policy<\/h2><p class=\"\" data-start=\"5209\" data-end=\"5404\">We reserve the right to change this policy at any time. Updates will be communicated by email or via notification on the platform. We recommend that you review this document periodically.<\/p><hr class=\"\" data-start=\"5406\" data-end=\"5409\" \/><h2 class=\"\" data-start=\"5411\" data-end=\"5435\">12. Contact and Questions<\/h2><p class=\"\" data-start=\"5437\" data-end=\"5531\">For questions, requests or to exercise your rights, please contact our official channel:<\/p><p class=\"\" data-start=\"5533\" data-end=\"5564\">\ud83d\udce7\u00a0<strong data-start=\"5536\" data-end=\"5564\"><a rel=\"noopener\" data-start=\"5538\" data-end=\"5562\">contato@system360.com.br<\/a><\/strong><\/p><hr class=\"\" data-start=\"5566\" data-end=\"5569\" \/><p class=\"\" data-start=\"5571\" data-end=\"5683\"><strong data-start=\"5571\" data-end=\"5605\">TXR Solutions and Technology Ltda<\/strong><br data-start=\"5605\" data-end=\"5608\" \/><strong data-start=\"5608\" data-end=\"5683\">System360 CRM \u2013 Secure and Transparent Management for Smart Companies<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b1130f8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b1130f8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ea33f5e elementor-invisible\" data-id=\"ea33f5e\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;zoomIn&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9b095f8 elementor-widget elementor-widget-heading\" data-id=\"9b095f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Try System360 CRM for Free \u2013 No Risk, No Card Required!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7db4701 elementor-widget elementor-widget-text-editor\" data-id=\"7db4701\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span>Discover the full potential of our CRM with a 100% free trial.<\/span><br data-start=\"218\" data-end=\"221\" \/><span>No credit card required, no commitment \u2013 \u200b\u200btake your time to test it out, explore all the features and see how System360 can transform your company\u2019s management before making any decisions.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de1c8e7 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"de1c8e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/system360.com.br\/home\/en\/servicos\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Try for 14 days<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\ud83d\udcc4 Privacy Policy \u2013 \u200b\u200bSystem360 CRM Last update:\u00a004\/12\/2025Legal representative:\u00a0TXR Solu\u00e7\u00f5es e Tecnologia LtdaCNPJ:\u00a012.661.465\/0001-72Address:\u00a0Marechal Deodoro \u2013 Alagoas, BrazilContact email:\u00a0contato@system360.com.br 1. Commitment to Privacy TXR\u00a0Solu\u00e7\u00f5es e Tecnologia Ltda\u00a0, developer and responsible for\u00a0System360 CRM\u00a0, respects and protects the personal and business data of all its users, customers, partners and visitors. This policy aims to explain, in a clear [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-624","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/system360.com.br\/home\/en\/wp-json\/wp\/v2\/pages\/624","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/system360.com.br\/home\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/system360.com.br\/home\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/system360.com.br\/home\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/system360.com.br\/home\/en\/wp-json\/wp\/v2\/comments?post=624"}],"version-history":[{"count":6,"href":"https:\/\/system360.com.br\/home\/en\/wp-json\/wp\/v2\/pages\/624\/revisions"}],"predecessor-version":[{"id":1110,"href":"https:\/\/system360.com.br\/home\/en\/wp-json\/wp\/v2\/pages\/624\/revisions\/1110"}],"wp:attachment":[{"href":"https:\/\/system360.com.br\/home\/en\/wp-json\/wp\/v2\/media?parent=624"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}